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Trouble Ticket System: Install OTRS on CentOS Linux |
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| OTRS 2.14 (Open source Ticket Request System) is a trouble ticket system with many features to manage customer telephone calls and e-mails. The system is built to allow your support, sales, pre-sales, billing, internal IT, helpdesk, etc. department to react quickly to inbound inquiries. This guide is specifically intended to help install and run OTRS.
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| | read more | score:8898 | -falko, February 27, 2007 (Updated: March 25, 2007) |
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